Chris Hardy in

Chris Hardy

Login to view DISC.
Vice President of Customer Success at Litmos
📍 Townsend, Massachusetts, United States

Chris Hardy is a driven leader with over 20 years in high-tech security and SaaS, currently serving as the Vice President of Customer Success at Litmos. He specializes in building and scaling global customer success teams, with a focus on renewals, retention, and implementing data-driven health scoring. People often describe him as a true customer advocate, empathetic, and a hands-on problem solver.

Read the full overview →
Experience
21 Years
Current Role
Vice President of Customer Success
Job Level
Senior
Location
Townsend, Massachusetts, United States
Personality Overview

How Chris shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Chris cares about

Customer Retention
His career is centered on owning global ARR, renewal, and retention plans, with a focus on mitigating churn.
CSM Playbooks
He has a history of developing and implementing strong, customer-facing playbooks to standardize and scale customer success organizations.
+5 more topics Login to view topics
Career

Work history

8-2024
Vice President of Customer Success
Litmos
10-2023 - 8-2024
Senior Director, Customer Success
CareAcademy
5-2022 - 8-2023
Senior Director, Customer Success
Vendavo
1-2021 - 5-2022
Senior Director, Customer Success and Care
Nuvolo
10-2019 - 1-2021
Senior Manager, Customer Success (Carbon Black Security Business Unit)
VMware
In the press

Media appearances

We're excited to welcome Chris Hardy as our new VP of Customer Success at Litmos. Featured in Facebook
See now
Education
Education details unavailable
Hesser College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Litmos Employees

Explore more public profiles from related professionals.

Erica Light
Erica Light
Senior Vice President Marketing
Litmos
 Nikki Yttermalm
Nikki Yttermalm
Marketing Events Manager
Litmos

More profiles

Discover additional public profiles from our index.

Chris Hardy, CFP®, EA, AIF®, ChFC®, CLU®, NTPI Fellow
Chris Hardy, CFP®, EA, AIF®, ChFC®, CLU®, NTPI Fellow
Owner
North Georgia Accounting Solutions LLC
 Danny Hernandez
Danny Hernandez
Business Development Officer
BNY Pershing
 Janelle Thompson
Janelle Thompson
Chief People Officer
OASIS Advisors, LLC
 Carl Watkins CFP®, CDFA™, AIF®
Carl Watkins CFP®, CDFA™, AIF®
Director, Senior Wealth Advisor
Mariner Wealth Advisors
Unlock the full playbookSee exactly how to sell to Chris. Free, 10 seconds.