Chris Hokanson

Go-getter
DISC Type : d

Director, Voice of the Customer Platform & Operations at NRG Energy

Houston, Texas, United States

Overview

Chris has no verified overview

Personality Overview

Challenger

Decisive

Self-Confident

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Chris has no verified topics they care about

Media Appearances

Chris has no verified media appearances

Work History

1-2026
Director, Voice of the Customer Platform & Operations at NRG Energy
9-2023 - 1-2026
Senior Manager, Customer Experience & Insights at NRG Energy
10-2022 - 11-2023
Manager, VOC Platform at NRG Energy
9-2008 - 5-2015
Lead Genius at Apple
6-2008 - 8-2009
Order Entry & Production at Keais Records Service

Education

2004 - 2008
Bachelor of Arts from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Director, Voice of the Customer Platform & Operations at NRG Energy
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Chris

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Chris take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Chris

Personality Compatibility


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