Chris Lucyshyn

Examiner
DISC Type : cs

Senior Support Specialist at Total Communication Services Inc

Calgary, Alberta, Canada

Overview

Chris Lucyshyn is a Senior Support Specialist at Total Communication Services Inc. He applies his technical knowledge, supported by a Bachelor of Science from the DeVry Institute of Technology, to provide expert assistance in his role.

His professional focus includes tracking industry trends and key players within the communications sector, such as TotalComm and Sunco Communication and Installation.

Personality Overview

Unexpressive

Overcautious

Late Adopter

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Technical Support
As a Senior Support Specialist, his primary focus is on resolving complex technical issues for customers.
Customer Satisfaction
[Predicted] His senior role in a support department suggests a strong focus on delivering excellent service and maintaining client relationships.
Communication Services
Works within Total Communication Services Inc., indicating a deep understanding of the industry's products and solutions.

Media Appearances

Chris has no verified media appearances

Work History

10-2000
Senior Support Specialist at Total Communication Services Inc

Education

B.Sc from DeVry Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 25 Location : Calgary, Alberta, Canada Job Level : Junior Designation : Senior Support Specialist at Total Communication Services Inc
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Insights For Selling To Chris

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chris is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Chris

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Chris move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Chris take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Chris

Personality Compatibility


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