Christina Ukandu in

Christina Ukandu

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Customer Success Manager at Uplifty
📍 United States

A customer success leader focused on data-driven strategies for B2B SaaS companies. Has a proven track record of reducing client churn by 18% YoY, boosting Net Revenue Retention by 22%, and collaborating with product teams to enhance platform features based on client feedback.

Increased Net Revenue Retention by 22% by strategically aligning upsells with customer lifecycle triggers and business objectives.

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Experience
4 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
United States
Personality Overview

How Christina shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Christina cares about

Customer Churn Reduction
Demonstrated ability to reduce client churn by 18% year-over-year through proactive engagement, personalized support, and success-driven quarterly business reviews.
Email Lead Recovery
Helps sales and marketing teams recover 20-30% more email leads by implementing customized data strategies and risk-filtering consultation.
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Career

Work history

5-2025
Customer Success Manager
Uplifty
2-2024
Customer Success Manager
Enrichley
2-2024
Business Development Manager
Leadscope
2-2021 - 5-2022
Customer Success Lead
Leadbolt
8-2019 - 1-2021
Client Experience Manager
DataGrowth
In the press

Media appearances

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Education

Christina has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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