Christopher Hein

Observer
DISC Type : ic

Field CTO at Google

Greater Chicago Area, United States

Overview

Christopher is the Field CTO at Google Public Sector, where he leads his engineering team to help state and local governments adopt transformative technology. With a Masters from DePaul University, his expertise is in leveraging AI, big data, and SaaS to modernize IT and better serve constituents.

Beyond his professional focus, Christopher is passionate about seeing technology cut through red tape to make a real impact on communities. He has a stated interest in scotch, blending a technical focus with personal pursuits. His work is driven by a desire to bring the best possible technologies to public servants.

He believes the key challenge for government agencies isnt a lack of data, but the inability to derive meaningful insight from it.

Personality Overview

Assertive

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

AI in Government
His recent posts focus heavily on the on-the-ground realities of implementing AI, particularly Agentic AI, to solve challenges in the public sector.
Data-driven Insights
He champions the idea of moving from simply collecting data to "conversing with it" to enable governments to take real, impactful action based on new insights.
Public Sector Modernization
His entire role is focused on helping state and local governments utilize cloud, SaaS, and other disruptive technologies to change the state of IT and better serve citizens.

Media Appearances

The Last Word: Google's Chris Hein Speaking at the Convergence AI Dallas Conference. Featured in Dallas Innovates

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Google's Chris Hein on how AI is changing how citizens relate to government. Featured in FedScoop

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Chris Hein, Google Cloud | How generative AI is transforming public sector services. Featured in YouTube

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Work History

1-2025
Field CTO at Google
4-2022 - 1-2025
Director of Customer Engineering at Google
9-2017 - 4-2022
Customer Engineering Manager at Google
1-2014 - 10-2017
Cloud Customer Engineer at Google
12-2011 - 10-2012
Director of Software Development at NCSA Athletic Recruiting

Education

2003 - 2004
Masters from DePaul University
1998 - 2002
BA from Luther College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Chicago Area, United States Job Level : Leadership Designation : Field CTO at Google
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Insights For Selling To Christopher

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Christopher is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Christopher

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Christopher move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Christopher take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Christopher

Personality Compatibility


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