Christy Lane in

Christy Lane

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Director, Provider Contact & Strategy at Blue Cross NC
📍 Durham, North Carolina, United States

Christy Lane is a long-tenured Director at Blue Cross NC, specializing in provider strategy and contact. Her career showcases a progression through complex operational leadership, including claims administration and document operations. She holds a BA from Elon University and excels at refining strategic vision and managing large-scale service offerings.

She has professional interests in major healthcare and entertainment companies, including Kaiser Permanente, Johnson & Johnson, and The Walt Disney Company.

As Director of Document Operations, she managed a team that processed approximately six million documents per year.

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Experience
24 Years
Current Role
Director, Provider Contact & Strategy
Job Level
Mid-senior
Location
Durham, North Carolina, United States
Personality Overview

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Priorities

Topics Christy cares about

Provider Strategy
Her current role is focused on developing the strategic vision for provider customer service and maintaining relationships with key providers.
Healthcare Operations
Has extensive leadership experience in large-scale healthcare operations, including claims administration and managing teams of over 100 employees.
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Career

Work history

4-2017
Director, Provider Contact & Strategy
Blue Cross NC
11-2010 - 4-2017
Director - Claims Administration
Blue Cross NC
7-2007 - 11-2010
Director - Document Operations
Blue Cross NC
8-2001 - 7-2007
Operations Manager, Imaging Distribution Center
Blue Cross NC
In the press

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Education
1990 - 1993
BA
Elon University
Social presence
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Behavioral profile

DISC profile (public)

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