Cindy Fusco in

Cindy Fusco

Energizer · DISC type I
Business Analyst at Mouser Electronics
📍 Dallas, Texas, United States

Cindy Fusco is a Senior Business Analyst with deep expertise in analyzing and upgrading end-to-end eCommerce systems. Her career highlights include developing detailed requirements for replacing legacy retail, order management, and customer service solutions for the Army and Air Force Exchange Service.

She has a background in managing large-scale customer service operations, having previously managed a 150-seat, 24/7 call center.

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Experience
41 Years
Current Role
Business Analyst
Job Level
Mid-senior
Location
Dallas, Texas, United States
Personality Overview

How Cindy shows up

Imaginative
Believer
Big Picture Person

They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Priorities

Topics Cindy cares about

eCommerce Modernization
Led the analysis and requirements definition for upgrading an entire eCommerce suite, including the retail site, order management, and third-party logistics connectivity.
Customer Service Systems
Has direct experience managing large call centers and working with IT to improve customer resolution systems.
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Career

Work history

7-2015
Business Analyst
Mouser Electronics
1-2000 - 4-2013
Sr Business Analyst
AAFES
1-2000 - 1-2013
Senior Business Analyst
AAFES
1-1994 - 1-2000
Manager Central
AAFES
1-1982 - 1-1994
Manager Customer
Army and Air Force Exchange Service
In the press

Media appearances

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Education

Cindy has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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