Cintia Amorim in

Cintia Amorim

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Membro at Sociedade Brasileira de Experiência do Paciente e Cuidado Centrado na Pessoa -SOBREXP
📍 São Paulo, São Paulo, Brazil

Cintia Amorim is a patient experience leader with over 20 years of expertise in major Brazilian healthcare institutions, including A. C. Camargo Cancer Center. She specializes in data-driven strategies to enhance the patient journey and holds a specialization from Instituto de Ensino e Pesquisa do Hospital Sírio Libanês. Colleagues describe her as inspiring, strategic, and empathetic.

Beyond her professional roles, Cintia is deeply passionate about humanizing care, viewing it as a core personal mission. She values building genuine and supportive professional relationships, believing that the quality of connections is more important than the quantity.

Cintia is a certified "Especialista em Encantamento" (Enchantment Specialist), a unique qualification reflecting her dedication to creating positive human experiences.

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Experience
20 Years
Current Role
Membro
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Cintia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Cintia cares about

Patient Experience
Her entire career is focused on enhancing the patient journey by integrating quality, safety, and human-centered care, a topic she frequently discusses in posts and speaking engagements.
Digital Health
Actively discusses and explores the intersection of AI and communication platforms like WhatsApp to innovate patient engagement and digital health services.
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Career

Work history

10-2023
Membro
Sociedade Brasileira de Experiência do Paciente e Cuidado Centrado na Pessoa -SOBREXP
9-2023 - 8-2025
Gerente de Experiência do Paciente
A.C.Camargo Cancer Center
1-2021 - 9-2023
Coordenadora de Experiência do Paciente
A.C.Camargo Cancer Center
3-2019 - 2-2021
Coordenador SAC
A.C.Camargo Cancer Center
4-2018 - 2-2019
Coordenadora de Contact Center
Hospital Samaritano
In the press

Media appearances

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Education
3-2025
Pós-graduação Lato Sensu - Especialização
Instituto de Ensino e Pesquisa do Hospital Sírio Libanês
8-2023 - 12-2024
Desenvolvimento de Liderança Estratégica
Insper Instituto de Ensino e Pesquisa
2004 - 2007
Hotelaria
HOTEC
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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