Claudia Alexandra Moyano Garcia in

Claudia Alexandra Moyano Garcia

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Coordinador centro de contacto con el afiliado at Nueva EPS
📍 Bogota, D.C., Capital District, Colombia

Claudia Alexandra Moyano Garcia is a Contact Center Coordinator at Nueva EPS, specializing in customer experience strategies for telephone and digital channels. A certified Scrum Master, she has a background as a professional publicist with a specialization in communication management, focusing on process automation and optimization.

Her unique background combines professional publicity with agile methodologies to enhance customer interactions within the healthcare sector.

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Experience
20 Years
Current Role
Coordinador centro de contacto con el afiliado
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

How Claudia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Claudia cares about

Customer Experience
Believes the experiences created for customers can transform businesses and leave a lasting positive impact on people.
Contact Center Optimization
Focuses on the automation and optimization of contact centers and virtual channels to improve customer service and handle inquiries efficiently.
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Career

Work history

1-2013
Coordinador centro de contacto con el afiliado
Nueva EPS
5-2008 - 1-2013
Profesional de sugerencias e inconformidades
Nueva EPS
5-2005 - 5-2008
Coordinadora Call Center
CONSULTORES EN SALUD
In the press

Media appearances

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Education
Publicista profesional
Corporación Universitaria de Ciencia y Desarrollo
Especialista en gerencia de comunicación
Fundacion unilatina
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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