Claudia Casasola in

Claudia Casasola

Login to view DISC.
Project Manager at TLCx
📍 Lexington, Kentucky, United States

Claudia is a Program Manager at TLCx with a background in IT service delivery and portfolio management, holding an ITIL certification. She transitioned from a teaching career into IT, driven by a passion for customer satisfaction. Colleagues consistently describe her as an honest, dependable, effective, and hard-working project manager who delivers successful projects.

Claudia is a very responsible and honest person who aims to deliver more than what is expected, while maintaining a clear vision of company goals. Her interests include major technology companies like Microsoft and Verizon.

She successfully pivoted from a career in teaching to a role in IT Project Management and Business Analysis.

Read the full overview →
Experience
16 Years
Current Role
Project Manager
Job Level
Middle
Location
Lexington, Kentucky, United States
Personality Overview

How Claudia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Claudia cares about

Customer Commitment
Her core motivation is to increase customer satisfaction and provide a sense of personal commitment to clients through innovative solutions.
Process Improvement
Focuses on process definition, efficiency analysis, and process assessment to enhance operational performance and service delivery.
+4 more topics Login to view topics
Career

Work history

8-2026
Project Manager
TLCx
7-2024
Portfolio Manager
Conduent
2-2021 - 9-2025
IT Manager
Conduent
12-2018 - 9-2025
IT Global Service Delivery Manager
Conduent
10-2017 - 9-2025
IT Service Delivery Manager
Conduent
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2002 - 2005
Bachelor of Education (BEd)
Universidad del Valle de Guatemala
1995 - 2000
Bachelor of Science (B.S.)
Suger montano
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other TLCx Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Claudia. Free, 10 seconds.