Claudia Ulloa Opazo is the Manager of Customer Experience at Starken, where she is responsible for embedding a customer-centric strategy into the companys operations. A Public Relations graduate from Universidad de Las Américas (CL), she has a robust background in enhancing service quality, having previously implemented CX concepts across seven countries for Linde Gas.
Claudias public posts reveal a deep sense of pride in her team and their shared accomplishments. She is passionate about building a strong, motivated team and frequently shares hiring opportunities to find others who are dedicated to improving the customer journey.
She was responsible for establishing the Customer Experience area from the ground up at Starken.
Read the full overview →They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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