Coretta Searcy-Reynolds in

Coretta Searcy-Reynolds

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Director, Supplier Governance, Quality, & Customer Experience at First Advantage
📍 Lawrenceville, Georgia, United States

Coretta Searcy-Reynolds is the Director of Supplier Governance, Quality, & Customer Experience at First Advantage, where she focuses on transforming verification processes. Her expertise lies in operational excellence, client resolutions, and enhancing the customer journey. She holds an Associate of Science from Phillips County Community College.

She is a recipient of the Circle of Excellence and Outstanding Service awards for her high performance.

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Experience
20 Years
Current Role
Director, Supplier Governance, Quality, & Customer Experience
Job Level
Mid-senior
Location
Lawrenceville, Georgia, United States
Personality Overview

How Coretta shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Coretta cares about

Customer Experience
A consistent focus throughout her career, ensuring a seamless journey from prospect to customer and providing optimal client support and resolutions.
Supplier Governance
A key part of her current director-level role is governing supplier operations to ensure operational excellence in the verification fulfillment process.
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Career

Work history

2-2022
Director, Supplier Governance, Quality, & Customer Experience
First Advantage
6-2019 - 2-2022
Sr. Manager Operations-Resident
First Advantage
4-2018 - 6-2019
Manager: Implementation & Client On-Boarding
First Advantage
4-2011 - 3-2013
New Business Account Executive
LexisNexis
4-1999 - 9-2010
Nuclear Team Lead / Supervision
Choicepoint / LexisNexis
In the press

Media appearances

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Education
1978 - 1980
Associates of Science
Phillips County Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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