Coretta Wallace in

Coretta Wallace

CXO at Zeal Credit Union
📍 Livonia, Michigan, United States

Coretta Wallace is the Chief Experience Officer (CXO) at Zeal Credit Union, where she has built her career over two decades. She is responsible for marketing, community development, and enhancing the member experience across all channels. She holds a bachelors degree in business administration from Davenport University.

Her professional passion revolves around the credit union philosophy of "people helping people." She is deeply invested in understanding member needs and fostering strong community ties through the credit unions initiatives, viewing her role as a way to support and engage with the local community.

Unique fact: Coretta started her journey at Zeal Credit Union as a teller and progressed through the organization to her current C-suite position.

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Current Role
CXO
Location
Livonia, Michigan, United States
Personality Overview
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Priorities

Topics Coretta cares about

Member Experience
As CXO, her primary focus is on mapping and enhancing the entire member journey, using data to improve service across digital and in-person channels.
Community Development
She directly oversees community development, reflecting her commitment to the credit union's role in supporting and engaging with its local community.
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Career

Work history

CXO
Zeal Credit Union
In the press

Media appearances

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Education

Coretta has no verified education history

Social presence
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