Courtney Griffin in

Courtney Griffin

Energizer · DISC type I
Customer Support Specialist at Hopskip
📍 Atlanta Metropolitan Area, United States

Courtney is a results-driven Customer Support Specialist at Hopskip with a diverse background in customer-centric industries, including event management and sales. She is adept at using CRM and ERP systems to foster customer success and retention, and holds a Bachelors degree from Kennesaw State University.

She appears to be a highly engaged team player who values company culture and enjoys collaborative activities. Her social feed shows enthusiasm for team-building events like escape rooms and virtual reality battles, as well as attending industry pop-up events.

Unique fact: In a previous role as an Event Manager, she demonstrated her organizational skills by coordinating and directing banquets for up to 500 guests.

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Experience
6 Years
Current Role
Customer Support Specialist
Job Level
Junior
Location
Atlanta Metropolitan Area, United States
Personality Overview

How Courtney shows up

Relationship Oriented
Big Picture Person
Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be.

Priorities

Topics Courtney cares about

Customer Success
Her roles at Hopskip and Gump's focus on managing customer accounts using multiple CRM systems like Zendesk and Salesforce to ensure retention and satisfaction.
Event Management
Has extensive experience as an Event Manager for catering companies, where she was responsible for coordinating large-scale events and managing staff.
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Career

Work history

6-2025
Customer Support Specialist
Hopskip
10-2022 - 6-2025
Customer Support Specialist
Gump's
2-2024 - 11-2024
Event Manager
Avalon Catering
2-2022 - 10-2023
Event Manager
District Events and Catering
2-2019 - 2-2022
Sales Manager
Courtyard by Marriott
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor's degree
Kennesaw State University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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