Courtney is a Principal at Deloitte, where she leads the Life Sciences and Healthcare Innovation practice. A Cornell University graduate, she focuses on human-centered design to transform customer and patient experiences. Colleagues describe her as a strategic thinker who is passionate about delivering the best outcomes for clients and their end-customers.
Alongside her corporate role, Courtney is deeply involved in academia as a Faculty Fellow at Cornells Health Design Innovations Lab and an Adjunct Professor at Parsons School for Design. While at Cornell, she was President of the Human Factors and Ergonomics Society, showcasing an early passion for human-centered principles.
Unique fact: Courtney simultaneously holds a senior leadership position at a global consulting firm while teaching at two prestigious design schools.
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