Courtney Smith

Enthusiast
DISC Type : i

Director Of Operations & Talent at Innovien Solutions

Atlanta, Georgia, United States

Overview

As the Director of Operations and HR at Innovien Solutions, Courtney is a tenacious and inspiring leader who excels in process and talent optimization. She is responsible for driving operational excellence and previously transitioned from a career in university athletics, where she served as Director of Operations for volleyball programs. She holds a Bachelor of Science from Indiana University of Pennsylvania.

Outside of work, Courtney leads an active lifestyle and identifies as "Mamae" (Portuguese for mom), highlighting the importance of her family. She is also involved in her community, having coordinated a fitness competition to help teens and youth access fitness facilities in downtown Atlanta.

Courtney proudly includes "Mamae (Mom but make it Portuguese)" in her professional headline.

Personality Overview

Story Driven

Non-Confrontational

Consensus Focused

They are more about building relationships than just cutting deals.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Talent Optimization
Her career has focused on building and scaling recruiting teams, with a flair for training, coaching, and professional development to create future leaders.
Operational Excellence
She utilizes a data-driven strategy to understand successful practices and implement new processes and tools to drive improvements across her teams.
Youth Fitness
She is involved in her Atlanta community by coordinating a fitness competition that provides local teens and youths with access to fitness facilities.

Media Appearances

Courtney has no verified media appearances

Work History

8-2024
Director Of Operations & Talent at Innovien Solutions
11-2021 - 8-2024
Director of Recruiting & Talent at Innovien Solutions
10-2019 - 12-2021
Recruiter Lead at Innovien Solutions
8-2017 - 5-2018
Director of Operations at Coastal Carolina University
3-2015 - 7-2017
Football Administration Support at University of Montana

Education

2008 - 2013
Bachelor of Science (BS) from Indiana University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 11 Location : Atlanta, Georgia, United States Job Level : Mid-senior Designation : Director Of Operations & Talent at Innovien Solutions
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Insights For Selling To Courtney

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Courtney is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Courtney

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Courtney move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Courtney take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Courtney

Personality Compatibility


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