Craig Fletcher

Observer
DISC Type : ic

Global Head of IT Strategy, Governance & Information Security (Deputy CIO, CISO) at Galderma

Zurich, Switzerland

Overview

Marco is the Global Head of IT Strategy, Governance & Information Security, serving as Deputy CIO and CISO at Galderma. A former CEO of ISPIN AG and a graduate of the University of St. Gallen, he is an expert in cybersecurity, IT transformation, and business development.

He is a visionary leader passionate about creating a positive corporate culture that fosters innovation and growth. Describing himself as an active listener with an agile mindset, he focuses on enabling teams and companies to continuously improve through long-term, visionary thinking and a positive spirit.

He recently participated in a panel discussion at the Digital X 2023 conference on the impact of Artificial Intelligence on business processes.

Personality Overview

Assertive

Curious

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

AI in Business
Showed a recent, public interest by participating in a panel discussion at Digital X 2023 covering the impact of AI on business and IT processes.
Cybersecurity Leadership
His entire career, from CEO of cybersecurity firm ISPIN AG to his current role as CISO at Galderma, demonstrates top-level expertise and strategic leadership in this field.
Positive Corporate Culture
Explicitly states his drive to create a positive culture characterized by innovation, growth, and a visionary spirit to enable people and teams to develop.

Media Appearances

Craig Fletcher | Galderma | Global Head of IT Strategy, Governance & Information Security (Deputy CIO, CISO). Featured in Lead411

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Work History

3-2024
Global Head of IT Strategy, Governance & Information Security (Deputy CIO, CISO) at Galderma
5-2022 - 3-2024
Group Head of Information & Cybersecurity (CISO) at Galderma
7-2020 - 5-2022
Chief Executive Officer (CEO) at ISPIN AG
7-2018 - 6-2020
Chief Operating Officer (COO) & Deputy CEO at ISPIN AG
3-2016 - 6-2018
Chief Consulting Officer (CCO) at ISPIN AG

Education

1995 - 1999
lic. oec. HSG from University of St.Gallen

More Information

Social Presence :

Prographics :

Exp : 25 Location : Zurich, Switzerland Job Level : Leadership Designation : Global Head of IT Strategy, Governance & Information Security (Deputy CIO, CISO) at Galderma
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Craig

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Craig take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Craig

Personality Compatibility


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