Cristian Hernández in

Cristian Hernández

Login to view DISC.
Head of Customer Success & Account Development at Mendel
📍 Greater Buenos Aires, Argentina

Cristian Hernández is the Head of Customer Success & Account Development at Mendel, with over 16 years of experience leading teams. His expertise lies in customer experience, continuous improvement, and SaaS customer success. People who have worked with him often describe him as a supportive coach and a great leader.

His primary passion outside of his corporate role is fostering more human-centric leadership. He is the founder of Speaker20, a non-profit community that provides a platform for individuals to develop their leadership and communication skills, putting people at the center of the conversation.

He founded Speaker20. com, a non-profit organization focused on promoting a more humanized style of leadership.

Read the full overview →
Experience
19 Years
Current Role
Head of Customer Success & Account Development
Job Level
Mid-senior
Location
Greater Buenos Aires, Argentina
Personality Overview

How Cristian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Cristian cares about

Humanized Leadership
He founded Speaker20, a community dedicated to promoting leadership that centers on people, and frequently posts his thoughts on the topic.
Customer Experience
A core focus of his career, he teaches university courses on CX and discusses creating positive customer interactions through the "art of serving".
+5 more topics Login to view topics
Career

Work history

7-2021
Head of Customer Success & Account Development
Mendel
2-2020
Director fundador
Speaker20
4-2022 - 11-2023
Docente
Gestión Empresarial UTN.BA
6-2020 - 7-2021
Head of Customer Success
RAY
3-2019 - 5-2020
Gerente Regional Mejora Continua | Customer Experience | Area Estrategia
Despegar
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2011
Administración de Empresas
University of Buenos Aires
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Cristian. Free, 10 seconds.