Crystal Gardiner in

Crystal Gardiner

Commander · DISC type D
Manager, Enterprise Customer Success & Account Management at Navan
📍 Santa Clara, California, United States

Crystal Gardiner is a Manager of Enterprise Customer Success & Account Management at Navan, with previous experience at Yahoo and Facebook. A University of Oregon graduate, she is described by colleagues as meticulous, persistent, and dedicated, with a deep knowledge of her platform.

She is highly engaged in the business travel industry, recently attending her first Global Business Travel Association (GBTA) convention in Denver to connect with peers and represent Navan.

Crystal recently celebrated her 8-year anniversary at Navan and was recognized as an "Excellence Club Winner" for her outstanding contributions.

Read the full overview →
Experience
13 Years
Current Role
Manager, Enterprise Customer Success & Account Management
Job Level
Middle
Location
Santa Clara, California, United States
Personality Overview

How Crystal shows up

Impact-Driven
Candid & Clear
Risk-Taker

More than the product, they care about the effectiveness of the product. They respond better to strong and respectful interactions. They are very proud of what they do.

Priorities

Topics Crystal cares about

Enterprise Customer Success
Her career at Navan has progressed through multiple customer-facing roles, focusing on launch, retention, and account management for enterprise clients.
Travel & Expense Tech
Represents Navan at major industry events like the GBTA Convention, demonstrating her deep involvement in the travel and expense technology sector.
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Career

Work history

5-2025
Manager, Enterprise Customer Success & Account Management
Navan
4-2023 - 12-2025
Principal Enterprise Account Manager
Navan
10-2021 - 4-2023
Manager, Enterprise Launch
Navan
2-2021 - 10-2021
Sr. Enterprise Launch Manager
Navan
12-2019 - 2-2021
Lead, Customer Success Manager
Navan
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science (B.S.)
University of Oregon
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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