DALE COPPER in

DALE COPPER

Energizer · DISC type I
Principal Systems Engineer at General Dynamics Information Technology
📍 Shreveport, Louisiana, United States

Dale Copper is a Principal Systems Engineer at General Dynamics Information Technology, specializing in cloud voice, AI, and contact center modernization for secure government clients. He has deep expertise in Conversational AI, LLM/RAG integration, and holds an active CompTIA Security+ certification.

He has a notable career focus on bridging traditional telecom architecture with cutting-edge, AI-driven solutions including SMS, text-to-speech, and chat interfaces.

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Experience
15 Years
Current Role
Principal Systems Engineer
Job Level
Mid-senior
Location
Shreveport, Louisiana, United States
Personality Overview

How DALE shows up

Big Picture Person
Informal
Full Of Energy

They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Priorities

Topics DALE cares about

Conversational AI
Leads the design and implementation of AI-enhanced cloud communication systems using platforms like AWS Lex and Google Dialogflow CX for government clients.
Contact Center Modernization
Focuses on transitioning legacy telecom systems into cloud-native infrastructures and has built API-driven IVR applications for multiple large-scale contact centers.
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Career

Work history

9-2025
Principal Systems Engineer
General Dynamics Information Technology
9-2025
Princpal Systems Engineer
GDIT
4-2024 - 9-2025
Software Developer Analyst
GDIT
4-2022 - 4-2024
Senior Software Developer
GDIT
12-2016 - 4-2022
Senior Communications Analyst
CSRA / GDIT
In the press

Media appearances

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Education

DALE has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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