Dana Hopkins Thorne in

Dana Hopkins Thorne

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District Manager, licensed stores and company operations at Starbucks Coffee Company
📍 Durham, North Carolina, United States

Dana is a multi-unit retail leader with over 20 years of experience managing large-scale operations for Starbucks and Barnes & Noble. She has a proven track record of driving sales, overseeing dozens of store openings, and developing new leaders. People who have worked with her describe her as inspiring, passionate, and thoughtful.

She is deeply committed to community engagement and servant leadership. A significant part of her work involves supporting families and marginalized communities through national initiatives and holding leadership roles in employee resource groups like the Women’s Impact Network to promote diversity and inclusion.

Dana directed a national initiative that generated over $900, 000 in donations to support families across the country.

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Experience
24 Years
Current Role
District Manager, licensed stores and company operations
Location
Durham, North Carolina, United States
Personality Overview

How Dana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Dana cares about

Multi-Unit Operations
Managed operations for 30+ Starbucks licensed stores and 100+ Barnes & Noble cafes, overseeing multi-million dollar revenue streams and numerous new store openings.
Culture and Development
Focuses on building culture and creating psychological safety. She has mentored over 15 new district managers and received national recognition for her impact on inclusion.
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Career

Work history

7-2004 - 9-2025
District Manager, licensed stores and company operations
Starbucks Coffee Company
10-2021 - 12-2024
National Director of Operations ALL.IN. (stretch assignment)
Starbucks Coffee Company
1-2000 - 10-2003
Regional Field Cafe Operations Manager
Barnes & Noble
In the press

Media appearances

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Education
1986 - 2001
Education details unavailable
University of Connecticut
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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