Daniel Carney in

Daniel Carney

Login to view DISC.
Senior Customer Success Manager at Immersive Labs
📍 New York City Metropolitan Area, United States

Daniel is a results-oriented Senior Customer Success Manager with a proven record of leveraging AI and data analytics to drive strategic growth. He excels at optimizing business processes and managing the customer lifecycle, consistently delivering significant increases in utilization and reductions in churn. He holds a Bachelor of Science from Le Moyne College.

He once architected an automated “Business Rules Engine” that used real-time customer health data to cut churn risk by 25%.

Read the full overview →
Experience
15 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
New York City Metropolitan Area, United States
Personality Overview

How Daniel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Daniel cares about

AI-Driven Customer Success
At Immersive Labs, he integrated AI-driven sentiment analysis and predictive tools to boost license utilization and expand the customer base by 40%.
Strategic Process Optimization
He architected an automated engine at Thentia Cloud that triggered proactive engagement based on customer health data, improving platform adoption efficiency by 30%.
+4 more topics Login to view topics
Career

Work history

7-2023
Senior Customer Success Manager
Immersive Labs
2-2022 - 7-2023
Customer Success Manager
Immersive Labs
7-2021 - 2-2022
Customer Success Manager
Thentia Cloud
11-2020 - 7-2021
Implementation Project Manager
ADP
3-2019 - 7-2020
Area General Manager | Launch Manager
OYO
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Science
Le Moyne College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Daniel. Free, 10 seconds.