Danielle Wipperfurth in

Danielle Wipperfurth

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Strategy Group Manager, Customer Experience at Boston Scientific
📍 Greater Minneapolis-St. Paul Area, United States

Danielle Wipperfurth is the Strategy Group Manager for Customer Experience at Boston Scientific, specializing in CX strategy, AI integration, and omnichannel product experiences. An award-winning leader with an MBA from Northwesterns Kellogg School, people describe her as dedicated, creative, and a forward-thinker.

Originally from Minneapolis, Danielle has spent her career transforming customer experiences in healthcare and retail. In a recent panel discussion, she revealed a personal fun fact: she learned how to sail on the Hudson River and has some exciting stories to tell about it.

She was honored to speak at the New York Stock Exchange about AI and the Future of Customer Experience.

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Experience
7 Years
Current Role
Strategy Group Manager, Customer Experience
Job Level
Middle
Location
Greater Minneapolis-St. Paul Area, United States
Personality Overview

How Danielle shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Danielle cares about

AI in CX
She frequently speaks on panels about AI's role in the future of customer experience and holds certifications in AI business strategy and Generative AI.
Omnichannel Experiences
Her work focuses on designing seamless end-to-end product and customer journeys across multiple channels, a core theme in her professional headline and past roles.
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Career

Work history

10-2025
Strategy Group Manager, Customer Experience
Boston Scientific
8-2022 - 12-2024
Director of Customer Experience
Walgreens
1-2018 - 7-2022
Customer Experience Architect, Principal
Prime Therapeutics
7-2016 - 5-2017
Customer Experience and Brand Consultant
Kalamazoo Outdoor Gourmet
6-2015 - 8-2015
MBA Intern, General Management
Eli Lilly and Company
In the press

Media appearances

#32: The Evolution of CX at Walgreens with Danielle Wipperfurth. Featured in YouTube
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Education
Master of Business Administration (MBA)
Northwestern University - Kellogg School of Management
Bachelor of Arts - BA
Davidson College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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