Darrell H. in

Darrell H.

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Service Solutions Manager at Airiam
📍 Greater Milwaukee, United States

Darrell is a results-driven IT professional specializing in service management programs and leading support teams to achieve high client retention. A graduate of the University of Wisconsin-Platteville, he is experienced in technology planning, disaster recovery, and budgeting. People who have worked with him often describe him as committed, detail-oriented, and a compassionate leader.

His certifications suggest a strong personal interest in the technical aspects of IT, particularly in specialized fields like computer forensics and network security. This points to a passion for problem-solving and protecting digital assets that complements his management expertise.

He holds a certification in Computer Forensics Essential Training, a unique skill for an IT leader focused on service delivery.

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Experience
32 Years
Current Role
Service Solutions Manager
Job Level
Middle
Location
Greater Milwaukee, United States
Personality Overview

How Darrell shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Darrell cares about

IT Service Delivery
His entire career is focused on managing IT support teams, overseeing service delivery, and achieving service level agreements.
Team Leadership
Recommendations consistently praise his ability to build, motivate, and retain high-performing teams, calling him an outstanding and compassionate leader.
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Career

Work history

4-2022
Service Solutions Manager
Airiam
3-2017 - 4-2022
Service Solutions Manager
Airiam
10-2014 - 8-2016
IT Operations Manager
DCI-Artform
3-2011 - 9-2014
IT Manager
New Horizons Computer Learning Centers of Wisconsin
9-2008 - 10-2009
Director of IT
Tushaus Computer Services
In the press

Media appearances

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Education
1983 - 1987
Bachelor of Arts
University of Wisconsin-Platteville
1981 - 1983
Associate of Science
University of Wisconsin Waukesha
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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