Dave Grimmer

Commander
DISC Type : D

Head of IT & Security at Connect Fibre

Grendon Underwood, England, United Kingdom

Overview

Dave is an IT leader with over 20 years of experience, specializing in service desk management, ITIL frameworks, and cloud solutions. Currently Head of IT & Security at Connect Fibre, he has extensive expertise in EUC, Microsoft Intune, and process improvement. He is often described by colleagues as professional, communicative, and well-organized.

Outside of his primary career, Dave is the Director and Owner of Grendon Computers Ltd, a family-run IT consulting and computer repair business. He is also a dedicated family man, publicly sharing strong support for his wife Victorias health journey with MS.

He is a passionate advocate for animal welfare, having previously campaigned for councils to be required to scan deceased cats for microchips.

Personality Overview

Very Quick

Impact-Driven

Risk-Taker

They do not care very much about building rapport or relationships.  They are less concerned about the product and more about its potential impact. They put a lot of effort into ensuring personal success.

Topics They Care About

IT Service Management
With over 20 years of experience, he has built and improved multiple service desks based on the ITIL Framework and holds a Service Desk Manager (SDM) qualification.
Cloud & Endpoint Security
His current role focuses on EUC & Cloud Engineering, with specific expertise in Microsoft Intune and MAM. His company recently achieved Cyber Essentials Plus certification under his leadership.
Process Improvement
He has a proven track record of enhancing incident, request, problem management, and employee onboarding/offboarding processes, a skill frequently highlighted in recommendations.

Media Appearances

Dave has no verified media appearances

Work History

1-2025
Head of IT & Security at Connect Fibre
4-2024 - 1-2025
Engineering Lead at Connect Fibre
10-2023 - 4-2024
EUC Support Lead at Connect Fibre
5-2023 - 10-2023
EUC Support Engineer at Connect Fibre
9-2020 - 3-2023
EUC Manager - (Technical Hands On) at Smoove

Education

2001 - 2003
National Deploma from Dunstable College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Grendon Underwood, England, United Kingdom Job Level : Mid-senior Designation : Head of IT & Security at Connect Fibre
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Insights For Selling To Dave

During A Call Or A Meeting

DO's

  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates
  • Speak about competitive differentiation that your product offers

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dave is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Dave

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Dave move?

  • If convinced, they can reach decisions quite fast.
  • Can Dave take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Dave

Personality Compatibility


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