David Hood
Login to view DISC.As COO of iContact BPO, David Hood drives transformative change through strategic operations and a focus on people-centric leadership. He champions using technology to enhance customer experience and is expanding the companys global talent solutions. Colleagues describe him as an intelligent, direct, and innovative leader and mentor.
Away from the office, David has a strong appreciation for excellent service and hospitality, which he has noted during his business travels across North America. He shows a reflective side, with an interest in history and music and how they connect to contemporary events and challenges.
He is at the forefront of integrating AI-driven noise cancellation technology in contact centers to improve both customer and agent experiences.
Read the full overview →How David shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics David cares about
Work history
Media appearances
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.