Dawn Bernardin

Inquirer
DISC Type : dc

Senior Client Partner at Blue Yonder

Chattanooga, Tennessee, United States

Overview

Dawn Bernardin is a Senior Client Partner at Blue Yonder with an extensive history in the computer software industry, specializing in supply chain business intelligence, SaaS, and establishing long-term client relationships. Colleagues and clients often describe her as tenacious, dedicated, and passionate in her work.

Drawing on her background in Psychology, Dawn shows a keen interest in interpersonal dynamics and effective collaboration. This is highlighted by her recent certification in "Confronting Bias" and her focus on teamwork and communication to foster a thriving and inclusive professional environment.

Unique fact: She has built her entire recent career within one organization, starting as a consultant at JDA Software and advancing to a Senior Client Partner at Blue Yonder (JDAs new identity).

Personality Overview

ROI Conscious

Upfront

Hard To Convince

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Client Relationship Management
Her career is centered on becoming a trusted advisor and key liaison for clients, building long-term partnerships.
Supply Chain Technology
Possesses deep expertise in supply chain business intelligence, software implementation, and SaaS solutions.
Workplace Inclusivity
Recently completed a "Confronting Bias: Thriving Across Our Differences" certification, showing an interest in diversity and equity.

Media Appearances

Dawn has no verified media appearances

Work History

10-2019
Senior Client Partner at Blue Yonder
4-2011 - 10-2019
Client Partner at JDA Software
9-2005 - 4-2011
Enterprise Solution Architect at JDA Software
10-2000 - 9-2005
Sr. Business Consultant at JDA Software
11-1998 - 10-2000
Project Manager, Hardware & Software Trainer at Itronix Corporation

Education

1980 - 1981
Psychology from Lorain County Community College
1972 - 1976
Business from Firelands High School

More Information

Social Presence :

Prographics :

Exp : 32 Location : Chattanooga, Tennessee, United States Job Level : N/A Designation : Senior Client Partner at Blue Yonder
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Insights For Selling To Dawn

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Be crisp while making the pitch

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dawn is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Dawn

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Dawn move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Dawn take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Dawn

Personality Compatibility


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