Deneshin Pillay in

Deneshin Pillay

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Head of Support at BET Software
📍 Durban, KwaZulu-Natal, South Africa

Deneshin Pillay is the Head of Support at BET Software, a strategic technology leader with a PhD specializing in AI strategy. He focuses on building high-performing teams and enhancing human intelligence with AI, even developing custom offline tools. He holds an ISO certification in AI Management Systems.

Passionate about knowledge sharing, Deneshin serves as a PeopleCert Ambassador and mentors MBA students on emerging technologies. Outside of his professional life, he seems to appreciate culinary experiences, having praised a local vegan cafe in Durban for its quality and innovation.

Deneshin is actively exploring a unique concern: how artificial intelligence may be "silently crushing" critical thinking skills and what can be done to counteract it.

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Experience
9 Years
Current Role
Head of Support
Job Level
Mid-senior
Location
Durban, KwaZulu-Natal, South Africa
Personality Overview

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Communication Style
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Work Preference

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Priorities

Topics Deneshin cares about

AI & Human Augmentation
Believes AI should enhance, not replace, human intelligence and has developed custom offline AI tools to empower support teams.
AI Agent Automation
A frequent speaker on the future of AI agents, focusing on how they can automate complex business and IT processes.
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Career

Work history

5-2022
Head of Support
BET Software
6-2021 - 5-2022
IT Infrastructure Senior Project Manager
BET Software
8-2019 - 5-2021
IMG (SSA) ITO Shared Services Manager
Ford Motor Company
8-2019 - 11-2020
IMG (SSA) ITO Shared Services Manager
Ford Motor Company
7-2017 - 7-2019
Site Management End User Support Analyst - Servers
Ford Motor Company
In the press

Media appearances

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Education
1-2024 - 12-2027
Doctor of Philosophy - PhD
University of Johannesburg
2019 - 2020
Master of Business Administration - MBA
Regent Business School
2017 - 2018
PgDip - Management - Completed
Regent Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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