Dustin Smith

Energizer
DISC Type : I

Account Manager at Crown Lift Trucks

Cypress, Texas, United States

Overview

Dustin Smith is an experienced Account Manager at Crown Lift Trucks, specializing in the material handling industry. He excels at B2B sales, key account management, and driving growth with premium products. He holds a B. B. A. in Marketing from the University of Houston-Downtown.

His background includes hands-on roles as a residential electrical wireman and working for his familys pest control business, where he helped boost sales through new marketing initiatives. This diverse experience provides him with a unique, practical perspective on business operations and customer service.

Unique fact: Dustins career began in skilled trades, where he managed electrical projects and customer relationships with builders.

Personality Overview

Relationship Oriented

Informal

Enthusiastic

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Material Handling Sales
Has a proven track record of growing a multi-million dollar sales territory by focusing on the value and serviceability of premium, higher-cost products.
Key Account Management
Focuses on consulting with and problem-solving for clients, building strong relationships to understand customer needs and drive business.
Business Development
His experience includes networking, cold calling, and implementing marketing programs to boost sales and grow the customer base in multiple industries.

Media Appearances

Dustin has no verified media appearances

Work History

11-2014
Account Manager at Crown Lift Trucks
1-2010 - 11-2014
Parts Sales Representative at Crown Lift Trucks
1-2004 - 12-2009
Pest Control Technician at Sunrise Pest Control
3-1997 - 5-2008
Residential Electrical Wireman at Turbo Electrical Contractors

Education

2008 - 2009
B.B.A. in Marketing from University of Houston-Downtown

More Information

Social Presence :

Prographics :

Exp : 28 Location : Cypress, Texas, United States Job Level : Middle Designation : Account Manager at Crown Lift Trucks
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Insights For Selling To Dustin

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dustin is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Dustin

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dustin move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Dustin take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Dustin

Personality Compatibility


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