Dyana Horbach
Login to view DISC.Dyana is an experienced Contact Center Director at Consumers Credit Union with a proven track record in leadership and continuous improvement. Her colleagues describe her as intelligent, energetic, and focused. She holds an Associates degree from Milwaukee Area Technical College and has completed executive leadership training at UW Madison.
Dyana is passionate about people, focusing on building, developing, and retaining high-performing, collaborative teams. She brings enthusiasm to her leadership roles and is skilled in cross-functional collaboration to support and execute company-wide initiatives, aligning strategies with organizational goals to drive high service standards.
During a previous role, she successfully grew her call center team by more than double.
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