Ed Billmaier BA. in

Ed Billmaier BA.

Pioneer · DISC type DIS
Vice President Customer Experience at Viome
📍 Bainbridge Island, Washington, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
36 Years
Current Role
Vice President Customer Experience
Job Level
Senior
Location
Bainbridge Island, Washington, United States
Personality Overview

How Ed shows up

Decisive But Friendly
Dynamic But Sincere
Friendly But Fast

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Priorities

Topics Ed cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2024
Vice President Customer Experience
Viome
2-2019 - 9-2024
Senior Director, e-Commerce Customer Service
Samsung Electronics America
9-2016 - 2-2019
Customer Service Country Leader, Canada
Amazon
11-2011 - 4-2016
Director of Customer Service
Pier 1 Imports
2-1994 - 9-2011
Sr. Director, Customer Service and Interactive Marketing
The Scotts Miracle Gro Company
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor’s Degree
The Ohio State University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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