Edward Lau in

Edward Lau

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Head of Customer Success at Evie.ai
📍 Singapore

A technology leader with 25 years of global experience, delivering data-driven SaaS and collaboration solutions. Educated at UNSW, he has led customer success, engineering, and technical services teams at firms like Evie. ai and LiveRamp. Colleagues note he challenges the status quo and responds quickly.

His interests extend to the strategy and innovation within major technology corporations, as he actively follows industry leaders like IBM and Orange Business.

He has direct experience managing the implementation of AI interview scheduling platforms within corporate recruitment workflows.

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Experience
11 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Singapore
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Edward cares about

AI in Recruitment
As Head of Customer Success at Evie. ai, he managed the implementation of AI interview scheduling, partnering closely with client recruitment teams.
Customer Success
Has held multiple leadership roles focused on customer success, including Director and Head-level positions at LiveRamp and Evie. ai, driving client satisfaction and growth.
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Career

Work history

6-2023
Head of Customer Success
Evie.ai
6-2021 - 1-2023
Head of Technical Services, APAC
LiveRamp
4-2019 - 5-2021
Head of Engineering, APAC
LiveRamp
7-2018 - 3-2019
Director of Customer Success, APAC
LiveRamp
10-2016 - 6-2018
APAC, Director of Account Management
Acxiom
In the press

Media appearances

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Education
1998 - 1999
Masters of Commerce
UNSW
1995 - 1997
Bachelor of Commerce
UNSW
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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