Edward Mason in

Edward Mason

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Vice President IT Service Management & Support - North America at Pearson
📍 Coralville, Iowa, United States

Edward is a retired IT executive, having concluded his career as Vice President of IT Service Management & Support for North America at Pearson. His extensive experience includes leadership in data center services and IT service delivery. Colleagues describe him as a technically savvy and extremely customer-focused professional.

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Experience
51 Years
Current Role
Vice President IT Service Management & Support - North America
Job Level
Senior
Location
Coralville, Iowa, United States
Personality Overview

How Edward shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Edward cares about

IT Service Management
Held multiple senior leadership roles, including SVP and VP, directly overseeing IT Service Management and Support for a major multinational corporation.
Customer-Centric IT
Peers highlight his strong focus on customer and service delivery, leading teams that effectively address the organization's technology needs.
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Career

Work history

1-2014
Vice President IT Service Management & Support - North America
Pearson
9-2011 - 1-2014
Senior Vice President IT Service Management & Support
Pearson
9-2007 - 8-2011
Vice President Data Center Services
Pearson
3-2003 - 8-2006
Director IT Services
Pearson
2000 - 2003
Service Delivery Executive
CSC
In the press

Media appearances

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Education

Edward has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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