Elaine O. in

Elaine O.

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International Practice Excellence Lead (Customer Experience) - Allergan Aesthetics at AbbVie
📍 São Paulo, São Paulo, Brazil

Elaine is a strategic leader at AbbVie with over 15 years of experience in commercial operations and business transformation. Holding an MBA from Insper and a certificate in innovation leadership from MIT, she excels in go-to-market strategies and enhancing customer experience. Colleagues describe her as dedicated, strategic, and focused.

She is passionate about concepts like "GRIT, " emphasizing the power of perseverance in overcoming challenges. As a Culture Ambassador for AbbVie Brazil, she is deeply invested in fostering a positive work environment, recently representing her company at the "Great Place to Work" conference in New Orleans.

Interesting fact: Elaine is a recipient of the global Allergan Aesthetics Presidents Award for her contributions.

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Experience
12 Years
Current Role
International Practice Excellence Lead (Customer Experience) - Allergan Aesthetics
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Elaine cares about

Workplace Culture
Serves as a Culture Ambassador for AbbVie Brazil and actively posts about the company's recognition as a "Great Place to Work. "
Customer Experience
Her current international role at Allergan Aesthetics focuses on practice development and implementing a patient-centric approach in clinics.
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Career

Work history

9-2024
International Practice Excellence Lead (Customer Experience) - Allergan Aesthetics
AbbVie
8-2023 - 2-2025
AbbVie Brazil Culture Lead (and Culture Ambassador for Allergan Aesthetics)
AbbVie
7-2023 - 8-2024
Strategic Projects Sr. Manager - Allergan Aesthetics
AbbVie
3-2019 - 5-2020
Sr. Project Manager (Chief of Staff)
Allergan
2-2018 - 3-2019
Business Development and FP&A Manager
Sony DADC
In the press

Media appearances

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Education
Professional Education | Leadership on Innovation
Massachusetts Institute of Technology
MBA | Executive
Insper Instituto de Ensino e Pesquisa
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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