Eleanor Haley Shepherd

Eleanor Haley Shepherd is the Head of Customer Experience and Enablement at Chiesi USA, Inc. A Certified Customer Experience Professional, she leads initiatives to enhance customer engagement. She holds a BA from the University of North Carolina at Chapel Hill and a leadership certificate from Duke Universitys Fuqua School of Business.

She has a keen interest in business and leadership principles, following publications like the Harvard Business Review and insights from Dukes Fuqua School of Business. Her career progression within Chiesi showcases a dedicated focus on marketing and customer-centric roles in the pharmaceutical industry.

She is a Certified Customer Experience Professional (CCXP).