Eleanor Haley Shepherd
Head of Customer Experience, US at Chiesi USA, Inc.
📍 Raleigh-Durham-Chapel Hill Area, United States
Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.
Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.
Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.
Current Role
Head of Customer Experience, US
Location
Raleigh-Durham-Chapel Hill Area, United States
Personality Overview
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Priorities
Topics Eleanor cares about
Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Career
Work history
1-2024
Head of Customer Experience, US
Chiesi USA, Inc.
5-2023 - 1-2024
Associate Director, Marketing- Neonatology and Cystic Fibrosis
Chiesi USA, Inc.
1-2018 - 5-2023
Senior Product Manager
Chiesi USA, Inc.
7-2015 - 12-2015
Offering Development Manager
Quintiles
1-2014 - 4-2015
Assistant Product Manager
Salix Pharmaceuticals
In the press
Media appearances
Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2002 - 2006
BA
University of North Carolina at Chapel Hill
Executive Education Certificate of Leadership and Management
Duke University - The Fuqua School of Business
Social presence
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