Elener Erney

Balancer
DISC Type : S

Manager, Service Delivery at Interstate Moving | Relocation | Logistics

Springfield, Virginia, United States

Overview

Elener Erney is a Service Delivery Manager at Interstate Moving | Relocation | Logistics, with extensive experience in the moving and storage industry. She manages the companys largest non-DOD account, showcasing her expertise in large-scale move management and client relations after progressing from sales supervision roles.

She is responsible for handling move management for Interstates single largest non-Department of Defense account.

Personality Overview

Risk-Averse

Formal Mannered

Diplomatic

They like following the process even if it takes time to reach any conclusion.  They are courteous and respectful but practical. They are willing to make long-term decisions.

Topics They Care About

Move Management
Her primary role involves the direct management of relocation logistics for the company's most significant non-government client.
Service Delivery
As a manager in this field, she is focused on the successful execution and quality control of relocation services.
Sales Administration
Her career progression from Sales Administration Manager indicates a strong background in sales processes and operational support.

Media Appearances

Elener has no verified media appearances

Work History

6-2019
Manager, Service Delivery at Interstate Moving | Relocation | Logistics
5-2011
Sales Administration Manager, Interstate Moving and Storage, Inc. at Interstate Moving | Relocation | Logistics
5-2007 - 5-2011
Supervisor, Sales Department at Interstate Moving and Storage
5-2005 - 5-2007
Move Manager at Ambassador Moving & Storage / Allied Agent
9-2003 - 5-2005
Move Coordinator at Relocation Systems/North American Agent

Education

1974 - 1980
HS Dipolma from Lake Braddock Secondary School

More Information

Social Presence :

Prographics :

Exp : 42 Location : Springfield, Virginia, United States Job Level : Middle Designation : Manager, Service Delivery at Interstate Moving | Relocation | Logistics
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Insights For Selling To Elener

During A Call Or A Meeting

DO's

  • Unless they are the decision maker, bring other stakeholders into the process early
  • Be personal and polite and slightly formal
  • Tell them about the outcome and results before talking about the input

DONT's

  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Don’t try to be overly social in the early interactions
  • Ensure that you don’t seem disinterested when speaking to them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Elener is

  • What matters the most to them is low risk, adoption by others and proven case studies.
  • Will you ever get a clear answer from Elener

  • They never refuse directly, they push out the decisions or just go quiet.

Insights For Deal Planning

    How fast (or slow) will Elener move?

  • They can be some of the slowest decision makers.
  • Can Elener take some risk or not?

  • They have no risk-appetite and prefer to take safe decisions.

You And Elener

Personality Compatibility


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