Elkyn Castro Vargas in

Elkyn Castro Vargas

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Director de Estrategia Gestión Telefónica at Banco Caja Social
📍 Tolima, Colombia

Elkyn is a financial sector director with over 21 years of experience, specializing in collections management, business intelligence, and marketing. He leads contact center recovery strategies at Banco Caja Social and holds an international Project Management certification from The University of Texas at Arlington.

He is deeply committed to continuous personal and professional growth, guided by the principle of always learning and unlearning. Driven by a desire to give back to society, he operates with "confidence" as his declared keyword. His interests include enterprise technology leaders like IBM and Oracle.

Having dedicated his entire 21-year career to Banco Caja Social, he has impressively risen from an Analyst to a Director within the same organization.

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Experience
18 Years
Current Role
Director de Estrategia Gestión Telefónica
Job Level
Mid-senior
Location
Tolima, Colombia
Personality Overview

How Elkyn shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Elkyn cares about

Gestión de Cobranzas
With 21 years in the financial sector, collections management is his primary area of professional specialization and the focus of his director-level role.
Estrategia de Contact Center
His current role as Director of Contact Center Recovery and Telephone Management Strategy makes this a core operational focus for him at Banco Caja Social.
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Career

Work history

10-2010
Director de Estrategia Gestión Telefónica
Banco Caja Social
9-2009 - 9-2010
Supervisor Agentes Externos
Banco Caja Social
12-2006 - 8-2009
Analista de Cobro Administrativo
Banco Caja Social
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2019
Especialista en Gerencia de Mercadeo
Politécnico Grancolombiano
2017 - 2017
Certificado Internacional en Gestión de Proyectos
The University of Texas at Arlington
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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