Ellen Robinson in

Ellen Robinson

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Vice President | Customer Success & Delivery - West at SAP
📍 San Diego, California, United States

Ellen Robinson is the Vice President of Customer Success & Delivery at SAP, where she leads her team to help customers achieve their business outcomes through technology. A graduate of Carnegie Mellon University, she is described by colleagues as highly supportive and knowledgeable, with excellent presentation skills and a deep understanding of business needs.

Outside of her direct role, Ellen maintains a strong interest in the broader enterprise technology landscape, following developments at major companies like Oracle and TIBCO. Her university experience included involvement with the Delta Gamma sorority, suggesting a value for community and networking.

She has experience working within a successful startup environment, having been an Account Executive at ClearApp prior to its acquisition by Oracle.

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Experience
25 Years
Current Role
Vice President | Customer Success & Delivery - West
Job Level
Senior
Location
San Diego, California, United States
Personality Overview

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Priorities

Topics Ellen cares about

Customer Success
Her current role and multiple posts focus on celebrating customer wins and ensuring their success through digital transformation with SAP.
Business AI
She actively promotes SAP's significant and increasing investments in Open Source to advance the future of Business AI.
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Career

Work history

5-2025
Vice President | Customer Success & Delivery - West
SAP
6-2019 - 5-2025
Sales Leader for SAP's High Growth Market
SAP
11-2014 - 5-2019
Sr. Account Executive
SAP
7-2008 - 4-2013
Enterprise Account Executive
harmon.ie (formerly Mainsoft)
8-2007 - 7-2008
Account Executive
ClearApp, Inc.
In the press

Media appearances

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Education
1992 - 1996
B.S.
Carnegie Mellon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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