Emily Kananoja

Enthusiast
DISC Type : i

Sr. Manager, Customer Experience at theScore

Toronto, Ontario, Canada

Overview

Emily has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Emily has no verified topics they care about

Media Appearances

Emily has no verified media appearances

Work History

5-2022
Sr. Manager, Customer Experience at theScore
9-2021 - 5-2022
Customer Experience Manager, Bet Platform at theScore
10-2019 - 9-2021
Customer Experience Associate at theScore
3-2018 - 10-2019
Host & Server at Boston Pizza Restaurants, LP.

Education

2016 - 2020
Bachelor of Arts - BA from Toronto Metropolitan University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Toronto, Ontario, Canada Job Level : Middle Designation : Sr. Manager, Customer Experience at theScore
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Insights For Selling To Emily

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Emily is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Emily

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Emily move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Emily take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Emily

Personality Compatibility


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