Eric Whisler

Inquirer
DISC Type : dc

AVP Contact Center at Radiant Credit Union

Gainesville, Florida, United States

Overview

Eric has no verified overview

Personality Overview

Demanding

ROI Conscious

Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Eric has no verified topics they care about

Media Appearances

Eric has no verified media appearances

Work History

2-2026
AVP Contact Center at Radiant Credit Union
3-2021
Contact Center Director at Radiant Credit Union
10-2019 - 3-2021
Manager of Customer Experience at Health First
4-2019 - 7-2019
Quality and Training Director at CNA Insurance
8-1998 - 4-2019
Operations Manager over Commercial Specialty Claims Services and Call Centers at Nationwide

Education

Bachelor of Arts (BA) from Troy University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Gainesville, Florida, United States Job Level : Mid-senior Designation : AVP Contact Center at Radiant Credit Union
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Eric

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Eric take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Eric

Personality Compatibility


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