Ericka Lucas in

Ericka Lucas

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Vice President of Customer Experience & Support at Bob's Discount Furniture
📍 Portsmouth, Rhode Island, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
16 Years
Current Role
Vice President of Customer Experience & Support
Job Level
Senior
Location
Portsmouth, Rhode Island, United States
Personality Overview

How Ericka shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ericka cares about

Strategic Priorities
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Career

Work history

8-2024
Vice President of Customer Experience & Support
Bob's Discount Furniture
5-2022 - 8-2024
Vice President Of Customer Support
Bob's Discount Furniture
6-2019 - 5-2022
Director of Customer Experience
Bob's Discount Furniture
4-2018 - 5-2019
Network Director of Home Delivery & Quality
Macy's
2-2017 - 4-2018
Director of Delivery
Macy's
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2005 - 2008
Bachelor of Science (B.S.)
University of South Florida
2004 - 2005
Associate of Arts (A.A.)
Central Florida Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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