Fabio Arioza in

Fabio Arioza

Captain · DISC type DS
Coordenador de Ouvidoria at Claro Brasil
📍 Ribeirão Pires, São Paulo, Brazil

Fabio Arioza is the Ombudsman Coordinator at Claro Brasil, with extensive experience in customer experience and regulatory relations. He holds an MBA from FGV and is a FEBRABAN Certified Ombudsman. People often call him competent, collaborative, and dedicated, with a humanized management style.

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Experience
22 Years
Current Role
Coordenador de Ouvidoria
Location
Ribeirão Pires, São Paulo, Brazil
Personality Overview

How Fabio shows up

Dynamic But Sincere
Planner & Achiever
Output-Driven

They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Fabio cares about

Customer Advocacy
As Ombudsman Coordinator, his role is centered on representing the customer's voice and resolving high-level complaints to prevent legal action and improve processes.
Process Improvement
He has training in Six Sigma and has spoken on a company podcast about applying these methodologies to enhance quality and customer service.
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Career

Work history

2-2013
Coordenador de Ouvidoria
Claro Brasil
12-2009 - 2-2013
Consultor de Ouvidoria
NET Serviços de Comunicação S/A
6-2005 - 12-2009
Analista de Ouvidoria
NET Serviços de Comunicação S/A
6-2002 - 6-2004
Analista de Informações Centrais
NET Serviços de Comunicação S/A
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2007 - 2009
MBA Gestão Empresarial
FGV - Fundação Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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