Gabriel Bernal in

Gabriel Bernal

Critic · DISC type C
Chief Experience Officer at CloudWalk, Inc.
📍 São Paulo, São Paulo, Brazil

Gabriel Bernal is the Chief Experience Officer at CloudWalk, Inc. , where he has progressed through several leadership roles since starting as a Customer Support Engineer. He studied Information Systems at Centro Universitário de Franca and now leads a team of over 170 professionals, focusing on customer-centric technology.

Passionate about technologys potential to change lives, Gabriel draws inspiration from his love for innovation and literature. He is a public speaker who often shares his career journey to mentor young talent, emphasizing the importance of dedication and overcoming fear to achieve success.

He was significantly influenced by Frank Herberts novel "Dune, " which he read at age 14.

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Experience
11 Years
Current Role
Chief Experience Officer
Job Level
Leadership
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Gabriel shows up

Critic
Information Seeker
Precise

They enjoy working alone and do not rely on others very often. They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Priorities

Topics Gabriel cares about

AI in the Workplace
In a recent talk, he discussed how CloudWalk uses over 40 AI agents to work in collaboration with its human employees, highlighting a belief in human-machine partnership.
Customer Experience
His career progression from Customer Support Engineer to Chief Experience Officer at CloudWalk demonstrates a deep and long-standing focus on the customer journey and success.
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Career

Work history

11-2022
Chief Experience Officer
CloudWalk, Inc.
2-2021 - 11-2022
Head of Customer Engineering
CloudWalk, Inc.
4-2019 - 2-2021
Head of Integrations
CloudWalk, Inc.
11-2014 - 4-2019
Customer Support Engineer
CloudWalk, Inc.
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2015
Sistemas de Informação
Estudante na Centro Universitário de Franca - Uni Facef
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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