Gabriella Johnson

Gabriella is a results-driven marketing leader at John Lewis, where she has worked for over 13 years, now serving as the Head of Loyalty. With 15 years of experience in CRM and creating engaging customer experiences, she excels in executing marketing strategies that drive growth. People who have worked with her describe her as a "supreme professional" and "strategic. "

Outside of her professional role, Gabriella is passionate about initiatives that create a positive community impact. This is demonstrated through her pride in team efforts to build community spaces from recycled materials. She also shows an interest in ethical and sustainable brands like The Body Shop and Natura, reflecting a focus on conscious consumerism.

She fondly remembers her first job, which she secured through a university placement scheme that was featured in The Guardian.