Galen Piltz

Captain
DISC Type : SD

Customer Experience & Booking Manager at Bellows Plumbing, Heating & Air

Aptos, California, United States

Overview

Galen has no verified overview

Personality Overview

Decisive But Calm

Dynamic But Sincere

Planner & Achiever

They might take some time to make their mind up but once they do, they don't change it easily.  They exhibit a rare combination of being result-oriented but patient at the same time. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Galen has no verified topics they care about

Media Appearances

Galen has no verified media appearances

Work History

8-2025
Customer Experience & Booking Manager at Bellows Plumbing, Heating & Air
6-2023 - 4-2025
Customer Relationship Management Manager at West Marine
12-2022 - 6-2023
Category Manager - Marine Electronics at West Marine
8-2022 - 12-2022
Director of Integrated Marketing at West Marine

Education

8-1996 - 6-1999
Bachelor of Fine Arts - BFA from UC Santa Barbara
Bachelor's degree from UCSB

More Information

Social Presence :

Prographics :

Exp : 3 Location : Aptos, California, United States Job Level : Middle Designation : Customer Experience & Booking Manager at Bellows Plumbing, Heating & Air
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Insights For Selling To Galen

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Galen is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Galen

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Galen move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Galen take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Galen

Personality Compatibility


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