Gareth Kennedy in

Gareth Kennedy

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General Manager, Corporate and Customer at Westernport Water
📍 Newhaven, Victoria, Australia

Gareth Kennedy is the General Manager of Corporate and Customer at Westernport Water, where he leads customer service, communications, and ICT strategy. With a background in public policy from Monash University and previous management roles at Public Transport Victoria, he focuses on long-term strategic planning for the utility.

Based on his professional location on Phillip Island and social media posts encouraging a "sea change, " Gareth appears to value the coastal lifestyle of the Bass Coast region. He is actively involved in shaping the local communitys future through his work, blending his professional and personal environment.

He is leading the development of Westernport Waters long-range 2050 strategy and planning for the 2028 Price Review.

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Experience
13 Years
Current Role
General Manager, Corporate and Customer
Job Level
Senior
Location
Newhaven, Victoria, Australia
Personality Overview

How Gareth shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gareth cares about

Customer Experience
His current and past roles have a strong focus on customer service, engagement, and relations within public utilities.
Long-Term Strategy
He is actively involved in shaping his organization's 2050 strategy and the 2028 Price Review, indicating a focus on future planning.
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Career

Work history

1-2022
General Manager, Corporate and Customer
Westernport Water
7-2016 - 12-2021
General Manager, Customer and Community
Westernport Water
9-2015 - 6-2016
Customer Lead - Metropolitan Train and Tram Refranchising
Public Transport Victoria
3-2015 - 9-2015
Acting General Manager, Customer Service Delivery
Public Transport Victoria
4-2012 - 2-2015
Customer Relations Manager
Public Transport Victoria
In the press

Media appearances

Westernport Water 2025 Customer Assessment Panel Orientation. Featured in YouTube
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Education
5-2019 - 5-2019
Graduate
Australian Institute of Company Directors
2007 - 2008
Graduate Diploma of Public Policy and Management
Monash University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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