Garret Sweet in

Garret Sweet

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Head of Customer Success, North America - Amazon Business Payments at Amazon
📍 Greater Seattle Area, United States

A senior leader with over 18 years of experience in customer success, sales, and business development for companies like Amazon and Textio. He specializes in organizational development, building high-performing teams, and driving growth in changing markets. He holds a certificate from The Wharton School.

Described by colleagues as a "fantastic person, " he is deeply invested in his teams success. He actively uses his platform to support former colleagues and celebrate their achievements, demonstrating a strong people-first approach. He also serves on the board of The Zoo Society.

He has conducted over 300 lifetime candidate interviews, highlighting his extensive experience in team building.

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Experience
8 Years
Current Role
Head of Customer Success, North America - Amazon Business Payments
Location
Greater Seattle Area, United States
Personality Overview

How Garret shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Garret cares about

Customer Success
His career is centered on customer success, having held multiple senior leadership roles in the field at companies like Amazon, Textio, and PayScale.
People Leadership
With over 12 years of experience leading teams of 30+ and managing managers, he is passionate about developing talent and celebrating team member success.
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Career

Work history

4-2024 - 10-2025
Head of Customer Success, North America - Amazon Business Payments
Amazon
12-2022 - 4-2024
Head of Sales, North America - Amazon Pay
Amazon
9-2021 - 12-2022
Head of Community Growth - SPC
Amazon
5-2018 - 1-2020
Lead Manager - Enterprise Customer Success
Textio
1-2017 - 5-2018
Senior Manager - Enterprise Customer Success
PayScale, Inc.
In the press

Media appearances

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Education
Education details unavailable
Seattle University
Certificate
The Wharton School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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