Gary Batroff, CCXP
Login to view DISC.Gary is the VP of Strategic Alliances at Medallia, specializing in customer experience (CX) strategy, analytics, and partnership development. An MBA graduate and Certified Customer Experience Professional, he is recognized for driving CX transformations and developing innovative VoC programs. People who have worked with him describe him as skilled, compassionate, and highly focused.
His long-standing interest in the automotive industry is evident from his time as President of the Society of Automotive Engineers at Arizona State University and his MBA thesis on Japanese management principles in the US auto industry. He is also dedicated to building professional communities.
Unique fact: While he was Chair, his San Francisco chapter of the Customer Experience Professionals Association (CXPA) was named "Best Chapter of the Year" in 2018.
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