Gary Howard  GAICD in

Gary Howard GAICD

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General Manager at ANZ
📍 Greater Melbourne Area, Australia

Gary is a Chief Transformation Officer with over 25 years of experience in financial services across the UK and Australia. He specializes in leading large, geographically dispersed teams with a focus on operational excellence and customer service. He holds a BA in Financial Services from Sheffield Hallam University.

Gary is passionate about innovation, customer experience, and maximizing peoples potential. He draws his energy from being close to his team and customers, emphasizing collaboration and a customer-obsessed mindset in his leadership approach.

He was a key part of the team that successfully expanded PEXAs operations internationally, starting with its launch in the UK.

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Experience
19 Years
Current Role
General Manager
Job Level
Senior
Location
Greater Melbourne Area, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Gary cares about

Global Expansion
He has been heavily involved in PEXA's international growth, expressing pride in the company's UK launch and attending events like the Singapore FinTech Festival to foster partnerships.
Customer Experience
His professional summary explicitly states he is passionate about customer experience and that being close to customers is where he draws his energy.
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Career

Work history

12-2025
General Manager
ANZ
3-2021 - 1-2026
Chief Transformation Officer
PEXA
4-2019 - 3-2021
Executive General Manager, Business Excellence
PEXA
12-2018 - 4-2019
Executive General Manager, Governance Risk and Compliance
PEXA
9-2018 - 12-2018
Operational Excellence Consultant
PEXA
In the press

Media appearances

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Education
1994 - 1997
Bachelor of Arts (B.A.)
Sheffield Hallam University
BA (hons) Financial Services
Sheffield Hallam University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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