Gary Jones in

Gary Jones

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Business Value Consultant - Contact Center and Unified Communications Services at 8x8
📍 Frisco, Texas, United States

Gary Jones is an experienced Business Value Consultant at 8x8, focusing on delivering optimal CCaaS and UCaaS solutions. He is passionate about understanding customer needs to ensure a successful account journey, from midmarket to strategic levels. He was the 2023 North American Rising Star of the Year.

He was recognized by Verint as the 2023 North American Rising Star of the Year.

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Experience
33 Years
Current Role
Business Value Consultant - Contact Center and Unified Communications Services
Job Level
Senior
Location
Frisco, Texas, United States
Personality Overview

How Gary shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Gary cares about

Customer Experience
His work is centered on understanding customer needs to operate effectively and advocating for them throughout their journey with 8x8.
Contact Center Tech
Specializes in solution discovery and delivery for Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) platforms.
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Career

Work history

6-2022
Business Value Consultant - Contact Center and Unified Communications Services
8x8
2-2018
Technical Lead PS Service Delivery
8x8
9-2017 - 2-2018
Deployment Engineer Lead
8x8
12-2013 - 12-2015
Field Services Manager
BlackBerry
12-2010 - 12-2013
Mobile Voice Systems Field Engineer
BlackBerry
In the press

Media appearances

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Education
1989 - 1991
Education details unavailable
Some College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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